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Beware of Utility Billing Scams

There’s a billing scam making the rounds affecting consumers and businesses. Here’s how the scam works. You receive a phone call indicating that your account with the power company is past due and your electricity will be cut off if you don’t pay within a specific time frame, usually an hour. To pay, you need to get prepaid debit cards and call them back with the card number and PIN. Variations of the scam include requesting payment by debit card or credit card and coming to your door.

If you receive a call, hang up and contact the power company through its website or the phone number listed on your bill.

Remember these tips:

  • Utility companies don’t call their customers and ask for payment. They may call with a pre-recorded message asking you to contact them to discuss your account.
  • Utility companies don’t send employees to homes and businesses to collect payments.

To date, the scammers have not used emails or text messages.

But stay alert!